At FIT Technologies, finding ways to be stronger, smarter, and faster is important to us. It’s part of who we are as an organization, and it’s what we strive to accomplish for our clients—finding solutions to make systems and software run better so clients can focus on their customers.

Whatever your industry or organization, having a strong, dependable, secure information technology (IT) backbone is essential for efficiency, stability and growth. We can help your business maximize its technology and keep pace with changes by:

• Supplementing your existing staff with our experienced team
• Increasing your system’s power, security, and ROI with our shared infrastructure
• Functioning in place of your in-house IT staff and helping you avoid associated employment costs
• Performing project-based work, like server moves and system virtualizations, allowing your IT staff to stay focused
• Developing in-depth assessments of your systems and creating affordable, scalable plans for improvement

We serve our clients through annual contracts, on a per-project basis, or with menu-based pricing. We can work with you to design a strategy that meets your needs and your budget.

Managed IT

To properly support your organization’s IT requirements, it’s essential to align your technical needs with the right blend of IT skills and resources. If you fall short, you’ll leave IT needs unmet. If you misalign, you’ll pay for unnecessary skills or resources, while leaving other areas under-serviced.

Utilizing Managed IT Services is a smart way to align your needs with your resources. With FIT’s Managed IT, you maximize your budget by paying through an annual contract or on a per-project basis for the skills and resources you need. FIT gives you access to an experienced team without having to staff internally with additional FTEs or pay costly fees for on-demand support.

We can tailor a Support Agreement to your existing infrastructure and budget in these areas:

IT Assessment

One of the best ways to prioritize technology needs is to start with an IT assessment. No matter the size of your organization, there’s real value in the process. Our team provides an evaluation of technology infrastructure, process, and policies to determine capabilities, risks, and opportunities. Once complete, our team makes written recommendations for optimization, improvement, and best practices.

Our clients are often surprised by our findings, which cover everything from security risks to available power to overspending on equipment. Our recommendations always consider our clients’ budgets, timelines, and business needs, as well as the viability of existing technology, any current licensing agreements, and contracts that are still in force. We leverage what you already have to create solutions that you really need.

Do you think your systems could be better, faster, smarter, or otherwise improved? Give us a call or send us an email.

Cloud Services

The cloud is generating a lot of buzz because it provides real advantages to companies of every size, but what does the cloud really mean? The cloud isn’t a new type of technology. Instead, it’s a different way of using existing technology that allows businesses and consumers to benefit from shared resources.

In general, the cloud refers to shared computer resources, including power, software, data, and storage. Clouds may be public, such as online file sharing sites like Google Docs or Salesforce.com, or private, such as online corporate networks. Private clouds may be operated by an individual business or outsourced to a hosted private cloud run by a technology provider, such as FIT Technologies.

The cloud offers:

Reduced Costs: By leveraging group purchasing power, you can enable faster adoption and lower spending on tech staff, licensing fees, security, and more.

Increased Efficiency: By enabling staff to work from any location, including   

Technical Support

Most small and medium-sized businesses have IT needs similar to those of larger companies, but it can be challenging to scale down IT staff and still maintain the level of technical expertise required to run your business. Even if your in-house team has the right skills, daily tasks might leave them without time to implement the company’s strategic IT plan.

Whether your techs need an extra hand, or you need FIT Technologies to function as your in-house IT department, we can provide you support and services.

Our Managed IT Services Technical Support includes three types of coverage:

Help Desk

FIT’s Help Desk service provides you a single point of accountability. Our knowledgeable staff provides support and efficiency at a favorable cost, while our system provides tracking and reporting of open and resolved issues.   

IT Projects

Whether you need a little help or a lot, FIT Technologies has the IT Project expertise to move your technology forward with to stabilize, strengthen, and improve your IT infrastructure. We provide assistance to our clients’ in-house IT departments or serve in place of an onsite IT team to fulfill short-or long-term project needs.

We can provide any of the following services alone or in combination with each other:

Design—of systems small and large, simple and complex, stand-alone or integrated. We take into account all aspects of infrastructure projects, including business and end-user needs, trends in your industry, the physical location of each device, existing equipment and software, and ongoing contracts.

Procurement—of equipment, peripherals, licenses, Internet access. Although we partner with world-class providers, we’re vendor neutral, so we can provide what you need at prices you can afford.   

Connectivity

When choosing an Internet service provider (ISP), the first questions most people ask are about speed and price. That makes sense for a consumer user, but for businesses, speed and price are only two factors in a much larger picture. Because we buy access wholesale from multiple providers, FIT can compare your business needs with the attributes of several ISPs to provide the best match—and the best price.

Better Performance

While speed and price are important, our engineers also look at how our clients use the internet—and at what volume. Businesses are turning to the Internet for functions that used to be performed on local machines. We’ll consider your:

• Types and files of data
• Technical environment, including equipment
• Desired quality and relibility of connections
• Current and future requirements  

Disaster Recovery and Business Continuity

The goal of disaster recovery is to fix the issue and get up and running again. The goal of business continuity is to keep businesses operational while systems are being restored—which can take hours, days, or even weeks.

Few companies have a viable approach to recovery and continuity. Unfortunately, what most business owners don’t consider is the significant amount of time, money, and expertise it takes to replace a server, reinstall software, and restore data. In this scenario, there’s no contingency plan while staff and clients wait for the system to be restored, so there’s no business continuity.

Minimize downtime

FIT Technologies tackles recovery and continuity simultaneously with an innovative solution we call Continuum. Our plan can fully restore an environment in a separate location while the permanent fix is established. This solution has far greater benefits than a tape backup scenario. Instead of key staff having to choose between repairing the problem or dealing with the business crisis, you can decide ahead of time how quickly you want your systems to recover. Continuum has product levels that allows you to choose your recovery time—from 15 minutes to 48 hours. You can be back in business without your customers even knowing there was a problem.   

Unified Communications

Businesses can gain significant advantages in terms of efficiency, employee productivity, and cost savings by switching to a unified communications system. With unified systems, businesses have much lower installation and maintenance costs than less modern PBX-type phone systems. More importantly, unified systems integrate all forms of communication, including email, voicemail, and mobile communications all in one place, making different types of messaging available across all devices and supporting employee mobility.

We offer competitive pricing because of our relationship with leading providers. We are a Premier Certified Partner to Cisco, and we work closely with other providers so that we can find the best, most cost effective solution for each of our clients’ needs. We’re provider neutral and customer centric, which mean we offer unbiased recommendations.

Advice and service on:

• Voice and data circuit procurement, monitoring, and management
• VoIP solutions